J&L Paris,
A French limited liability company (SARL) with a share capital of EUR 2,000.
Registered at the French national companies register of Paris (RCS Paris) under the number 813 950 185
Domiciled at : 32 boulevard de Strasbourg, CS 30108, 75468 Paris Cedex 10,
With Community VAT number : FR18813950185

(hereafter, «J&L Paris»),

Whose website is available at:, «le Site Internet»)

1. Purpose

The purpose of these general sales conditions is to set out the terms and conditions granting access to the services offered by J&L Paris.

Consequently, any order made by the client (the “Client”) implies the unreserved agreement and full acceptance of these general terms and conditions, which take over any other document, except under conditions expressly agreed to in writing by J&L Paris. They may be modified by J&L Paris at any time without prior notice. If a new version of these terms and conditions is published, these latter shall not apply to bookings previously accepted and confirmed by J&L Paris. The applicable terms and conditions of a booking are those present on the Website at the time of booking. The present terms and conditions are effective as of June 2016, 20th.

2. Rates/ Prices

The indicated rates on the website or on any estimate are the applicable ones when drafting. Prices are indicated in Euros, including VAT. They may be subject to revision at any time.

Indicated rates include guiding fees, booking fees (“Booking Fees”) (when needed) for the whole group.

The potential booking fees are those associated with the Selected tour (entrance tickets, reservation fees, headsets fees, etc.).

An estimate is valid during 3 months. Once expired, and without the client agreement, the prices could be revised.

3. Means of Payments

The Agency accepts the following means of payments:

  • Check/cheque or cash
  • Bank transfer:
Recipient J&L PARIS
Bank La Banque Postale, Paris IDF
Address Centre Financier
11 rue Bourseul
75900 PARIS CEDEX 15
IBAN FR39 2004 1000 0169 8514 8H02 012
  • Credit cards (Visa, Mastercard, American Express, Discover) : via the Stripe secured payment system ( This secured payment system includes the security protocol SSL (Secure Sicket Layer). Confidential data is encrypted and sent straight to the Stripe server without passing by the Agency J&L Paris.
  • PayPal : If the client selects this option, he/she is redirected to Paypal website page in order to pay.

4. Order changes and cancellation

To change his Order (date, time slot, etc.), the Client can contact the Agency: Agency cannot guarantee the possibility to change the Order but will do its best to find an alternate solution.

In any case, a cancellation request has to be made by writing to the Agency (“Order Cancellation”):

  • If the Order Cancellation occurs more than fifteen (15) days before the Selected date, all the amount paid by the Client will be refunded, except for the Booking fees incurred at the time of the Order Cancellation and paid by J&L Paris.
  • If the Order Cancellation occurs less than fifteen (15) days before the selected date, 30% of the amount paid by the Client will be retained in addition to the Booking fees incurred at the time of the Order Cancellation and paid by J&L Paris.
  • If the Order Cancellation occurs less than two (2) days before the Selected date, all the amount paid by the Client will be retained.

As for Booking fees, a voucher delivered by J&L Paris cannot be exchanged or resold.

5. Delays

If the Client is late the day of the tour, the guide waits for thirty (30) minutes before considering the Selected tour cancelled. In such case, the amount of the Order will be entirely due regardless the reason of this delay.

6. Right of withdrawal

In accordance with Article L. 121-20-4 of French Consumer Code, the provision of accommodation, transportation, catering or leisure services that must be provided on a given date or according to a specific periodicity are not subject to the right of withdrawal.

7. Force majeure

No reimbursement could be requested by the Client if the Order Cancellation occurs due to any act, event or circumstance not reasonably within the control of J&L Paris including but not limited to war, terrorism, strikes in transportation systems, flood, museums, monuments, castles, hotel personnel, or air traffic controllers, issues with the Website and more generally with Internet, political instability or riots, any restrictions set out by the public authorities and any other extraordinary circumstances.

Each party will be responsible for any cost incurred as a result of such event.

8. Personal Data

In Accordance with the Computer and Freedom Law of January 6th 1978, the required information on the contact form are necessary to the booking process.
J&L Paris respects its clients’ personal data and does everything possible to protect it.

You have available the right to access, rectify and delete any information regarding yourself via our contact form or by email at: (attaching an ID copy).